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July 2008
Hutch issues user identification cards to its subscribers
April 2008
16th Foxhill Supercorss energized by Hutch
March 2008
Hutch Energizing CH&FC Rugby for the Third successive year
February 2008
Hutch wins campaign of the year at ‘Chillies’
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Mobile Phone Etiquette
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  FAQ's
Frequently Asked Questions   
 
 
Q.
How Can I Activate helloTunes?
Dial 369 from your Hutch phone and simply follow the instructions.
Q.
What Are the Available helloTunes?
a.
Songs in all 3 languages @ Rs. 30/- + Tax
b.
Creative Content (music and other) as Special Tunes (Rs. 1/- per day)
Q.
How Much Will I Be Charged For The Service?
a.
Calls to 369 will be charged at a rate of Rs. 1/- +Tax per minute
b.
Rs. 1/- + Tax per day as a Daily fee for the service until the service is deactivated.
c.
Rs. 30/- + Tax valid up to 30 days
Q.
What is Tax?
This is the 15% VAT component and other applicable taxes.
Q.
Will I Be Charged When I Change My helloTune Before Its Expiry?
YES you will be charged based on the helloTune you have selected (eg. if you select a Rs. 30 tune, you will be charged at the rate of Rs. 30/-). For a new helloTune you will be charged the applicable rate every time you make a change.
Q.
After The Expiry Of A Selected helloTune What Will Be The Charge?
It will be the same price; the price will vary based on the helloTune selected. You will have to re-select your helloTune after its expiry.
Q.
When I Don’t Have Credit In My Account Will I Be Charged A Daily Fee?
No, you will not be charged. Your daily fee of Rs. 1/ + Tax. However, Rs. 30 tunes will expire on the due expiry date (1 month).
Q.
If My Hutch Connection Has Not Been Used For Some Time What Will Happen To My helloTune?
Your helloTune will be activated until it expiries and if you use the phone after the expiry date you will have to reactivate your helloTune by dialing 369 from your Hutch Phone.
Q.
How Do I Get To Know The Exact Expiry Date Of My helloTune?
Dial 369 and go to the expiry dates menu and find out the expiry date of your helloTunes.
Q.
Does My Phone Model Or Package Matter When Activating A helloTune?
No your phone model or the package will not have an impact when activating helloTunes as it’s a network feature.
Q.
How Can I De-Activate My helloTunes?
Dial 369 from your Hutch phone and go to De-Activation Menu or call Hutch call center on 123.
Q.
When I Don’t Have Credit In My Account Will I Be Charged A Daily Fee?
No, you will not be charged. Your daily fee of Rs. 1/ + Tax. However, Rs. 30 tunes will expire on the due expiry date (1 month).
Q.
Can I Record My Own Voice As A helloTune?
This feature will be made available soon.
 
 
 
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